24/7 Emergency WordPress Support
Rest Easy with Rocket Web’s 24/7 WordPress Support and Emergency Services
Available Support In This Plan:
Essential
Premier
Performance
24/7 WordPress Support and Monitoring
We Offer Expert Support and 24/7 Website Monitoring for Emergencies
Emergency 24/7 service
Our worldwide team operates non-stop, all year round, even during weekends. You can trust us to swiftly manage any emergency that arises, no matter the time.
Safe procedures
We conduct a manual and automated comparison to get a comprehensive view of the site’s errors and the final resolution. This helps us ensure that everything is functioning correctly and as expected.
Full summary
We keep you informed every step of the way with complete transparency. You’ll receive regular email updates on the status of the crisis so you know exactly what’s happening.
Post-crisis communication
We don’t just patch up the issue and leave you in the dark. Our team will also give you insights into the root cause and any other concerns discovered while addressing your emergency problems.
24/7 Website Monitoring
Our 24/7 website monitoring services ensure that your website is always running. We use manual and automated checks to detect any potential issues and quickly address them before they cause problems.
Weekly Reports
We provide comprehensive weekly reports to keep you up to date with the status of your WordPress website. These reports provide insight into the performance of your site, any security issues that were identified and resolved, and any other relevant updates or changes.
Customer Testimonials
"Rocket Web transformed our WordPress experience! Their maintenance services are top-notch, keeping our website running smoothly and securely. The team is responsive, knowledgeable, and always goes the extra mile. We couldn't be happier with their service!"
Emily Johnson
Customer
"Rocket Web is simply outstanding! Their dedication to excellence shines through in every interaction. From prompt responses to thorough maintenance checks, they exceed expectations at every turn. Thanks to their reliable service, our WordPress site is in great hands."
Michael Thompson
Customer
"Choosing Rocket Web was one of the best decisions we've made for our website. Their team of professionals is not only highly skilled but also genuinely cares about our success. With their proactive maintenance approach, we've experienced fewer issues and greater peace of mind. Thank you, Rocket Web!"
Samantha Miller
Customer
"Rocket Web has been a lifesaver for our company's online presence. Their WordPress maintenance services are second to none, consistently delivering exceptional results. With their help, we've seen a significant improvement in website performance and user experience. Trustworthy, reliable, and highly recommended!"
Brian Davis
Customer
Additional Emergency Support and Coverage
Fast Response Time
We understand the importance of a fast response time when it comes to website emergencies. Our team is dedicated to ensuring that your website issues are addressed promptly, minimizing any downtime or impact on your business.
Emergency Restoral from Backup
In the event of a catastrophic event like a hack or malware attack, it’s essential to have a reliable backup solution. We provide emergency restoral & backup services, ensuring that your website can be restored quickly and efficiently.
Works with 1 or 1000 sites
We provide support and security services for WordPress websites, no matter how many sites you have. Whether you have just one site or a thousand, we can help you keep them all secure, up-to-date, and running smoothly.
White-label Emergency Support
Our White-label Emergency Support allows businesses to offer 24/7 WordPress support to their clients without having to build and manage a support team. You can focus on your core business while we handle your clients.
Down-time Prevention
We work tirelessly to prevent downtime by monitoring your website 24/7 and taking proactive measures to prevent issues before they occur. We also have emergency support services in place in case an unexpected outage does occur.
Hosting Issues Support
Our team has experience working with various hosting providers and can troubleshoot issues such as server errors, database connectivity, and more. We work efficiently to minimize any potential downtime.
Flexibility That Scales With You
White-label Options
If you’re an agency or business owner looking to expand your service offerings, we’ve got you covered. With our white-label services, you can offer all of our expert solutions and services to your clients under your own brand and name.
Annual Plans
If you’re looking to get even more value from our industry-leading website maintenance services, then consider signing up for our yearly plan. When you pay upfront for a yearly plan, you can enjoy significant savings on our already affordable monthly rates.
Premium Plugins
When you sign up for one of our plans, you’ll have access to a range of premium plugins that can help take your website to the next level. These plugins can enhance the functionality, performance, and security of your website.
Enterprise Solutions
Whether you need to manage hundreds of sites, maintain a high-end website, or commit edits via Git, our team of experts can help. We have years of experience working with businesses of all sizes and across a wide range of industries.
Frequently Asked Questions
Why can't I just manage my site on my own?
We have found that business owners often times start out with the best intentions. They are going to design and build their own site and keep it running. After all…it’s just updating some plugins, right? They quickly realize that they are too busy running their business to run their site too. Let us help you take care of your site, so you can take care of business.