Relax, we got your back
Struggling to find time or lacking the know-how to keep your WordPress site secure and up-to-date. Don’t let an outdated vulnerable site give your customers a bad experience and open you up to security threats.
Our team of experts have your back, we’ll take care of your website, so you can take care of business.
Why do you need a WordPress Support Plan?
Keeping WordPress sites up to date and secure can be a challenge for business owners. Have you ever updated WordPress, your theme, or a plugin and it broke your site?
We keep a current backup of your site at all times, and we create an additional backup before we update anything. This ensures that even if an update is not compatible with your site we’ll be able to restore it instantly. We’ll then diagnose the issue and make sure that your site gets updated asap.
How It Works?
Step One
Select the plan that best fits your needs. We can simply maintain your site and keep it updated, or we can ensure that it’s protected from outside threats and has your most current content.
Step Two
Once you’ve chosen your plan we’ll contact you to get an admin account set up for our WP Experts. We’ll also speak about any specific concerns you have before we get started.
Step Three
You can get back to running your business knowing that your website is being taken care of 24/7.
Pick Your Plan
Essentials
Peace of mind knowing your site is working 24/7
$99/month
- Weekly Plugin, theme and core file updates
- Emergency support
- 24/7 uptime monitoring
- Daily cloud backups
- Google analytics script integration
- Spam Protection
- 2 website edits each month (An edit is any task that can be performed in 30min or less. I.e. fixing typos, updating content, switching out images, adding blog posts, etc.)
Premier
Additional security and service to keep your site up to date 24/7
$175/month
- All Essentials plan features, plus:
- Site speed optimization
- Image optimization
- Unlimited website edits (see essentials plan for definition of an edit)
- Enhanced security: Brute force attack protection, 404 page spamming protection, strong password enforcement, file change detection, etc.
- Preferred hourly rate on any work not classified as a simple edit (i.e. major changes to code, design, layouts, etc.)
Performance
Required for any sites with advanced functionality
$250/month
- All Premier plan features, plus:
- Priority Support
- Weekly Reporting
- Support for eCommerce, membership, LearnDash/Course websites, multilingual, staging, or site with other advanced functionality. If you aren’t sure if this applies to your site please give us a call at (208) 318-6138 and we can assist you!
Knowing that my site is always up and running allows me to focus on what I love to do, and not stress about updating my website.
Ashley Holladay
Eleventh Ave. Floral
Frequently Asked Questions
Why can't I just manage my site on my own?
We have found that business owners often times start out with the best intentions. They are going to design and build their own site and keep it running. After all…it’s just updating some plugins, right? They quickly realize that they are too busy running their business to run their site too. Let us help you take care of your site, so you can take care of business.
What is a website update?
A website update is anything that can be completed in about 30min or less. Examples include: Editing blog posts, updating content or images, changing contact information, editing a form, updating navigation, etc.
Who should sign up for the Essentials Plan
The essentials plan is perfect for small business owners who have a website, but don’t want to worry about updating it constantly. WordPress, themes, and plugins are constantly updated. They may be updated to include new functionality or (more importantly) to prevent vulnerabilities to your website. We take care of keeping your website up to date so you can focus on your business.
Who should sign up for the Premier Plan?
The Premier Plan is for the business who updates content on a regular basis, has a need for more robust security, and wants to ensure that their site is running as quickly as possible.
Who should sign up for the Performance Plan?
The Performance Plan is for online shops, who have to manage products, and keep customer data secure. It’s also for membership or learning management sites. Or sites with multilingual or staging environments in their setup. If you have questions about whether or not this tier is for you please contact us at (208) 318-6138